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"My townhouse had 2 different clogs, one in the bathroom and one in the kitchen sink. Brad came over right away to help us out and was able to take care of everything immediately! Brad was so thorough, and he explained everything as he was doing it, which made it so easy to understand and follow alo..."

"We needed a plumber in an emergency. I called Benjamin Franklin, and the rep was very polite and professional. Luis was at our location within 1 1/2 hours. He was in a clean uniform, very professional, and friendly. He gave us a price up front and completed the work quickly. We would highly recomme..."

"Eddie provided a thorough assessment of our kitchen faucet and sink concerns. He provided service options and cost, but wasn’t pushy. He also offered suggestions of what we could do ourselves to make our faucet more user-friendly. He was professional and not upset that we decided not to pursue thei..."

"The experience from start to finish was excellent, from the customer service rep who took my call and scheduled the appointment to Jacob, the service technician who completed the hot water heater installation. He was able to provide same-day service on Black Friday. Within 2 hours of my call for he..."